Legal, financial & technical translation from French & Spanish to English

Privacy Policy

(GDPR compliance statement)

                           Privacy Policy



As a professional translator and a processor of your personal information,
it is my obligation to safeguard your personal information and relevant
materials. I collect information about my client, as well as those who contact
me for quotes and information about my services.

In compliance with the General Data Protection Regulation (GDPR), this
Privacy Policy (hereinafter “the Policy”) explains:

  • Who I am and therefore who is collecting your personal information
  • What personal information is being collected
  • The legal basis upon which I collect personal information
  • When personal information will be collected
  • Use of Translation Memory (TM) and Computer-Assisted Translation tools (CAT) tools
  • Security of Personal Information
  • Why I collect your personal information
  • How I use your personal information
  • How long I will keep your personal information
  • Sharing your personal information
  • The rights of Data Subjects

Please address any questions relating to the Policy or any requests for a copy
of the data I hold on you, to info@thetranslationbooth.co.uk 

1. Who am I?

I am Carrie Booth, an independent translator currently based in Scotland, UK. 
The services I provide include: 

  • Translation 
  • Localisation 
  • Subtitling 
  • Transcription 
  • Proofreading 
  • Review 
  • Linguistic Testing 
  • Formatting 
  • Linguistic Consultancy 


2. What type of information is collected from you? 

  • The personal information I may collect includes: 
  • Your name 
  • Telephone number 
  • Address 
  • Email address 
  • Source materials (the documents you send me) 

3. The legal basis upon which I collect personal information

I process your data to provide the services specified in section 1, for
follow-up customer services, and when it is in my legitimate interests to do
so and when these interests do not override your rights 
or I have consent to do so. 

4. When personal information will be collected 

I only obtain information about you when there is contact via email,
skype, post, or any other method you choose to contact me, for quotes,
information or collaborations. 

5. Use of translation memory (TM) and Computer Assisted Translation (CAT) tools

To maintain coherence and consistency of translation, and to facilitate
my work and allow me to offer you the best possible price, I extract and
compile translation memory from clients’ source material using CAT tools. 
The TM will be kept indefinitely.

Personal data will be anonymised and effectively scrambled into segments, 
thus the data subject cannot be identified. The TM base is kept offline and
the access to it is restricted and protected by passwords. I will not share the
TM base with any third party. 

6. Security of Personal Information 

All information that I hold concerning you will be held and processed
strictly in accordance with the provisions of the General Data 
Protection Regulation (GDPR). Your personal information will be securely stored in my
database for the reasons for which it was first collected. 

My computers, internet access and all emails are protected by 
regularly-updated antivirus, anti-phishing software to prevent any malicious
attempts.

7. Why do I collect your information?

Your information is used to communicate and collaborate with you with 
regard to the services I provide. I will also use your information to promote
my services and provide follow-up customer service. 

8. How I will use your personal information?

I may use your information to: 

  • Communicate with you about services, quotes, complaints and other activities. 
  • Provide services you have requested 
  • Seek your views, comments or feedback on my services 
  • Notify you of changes to my services, terms and policies. 
  • Inform you of additional services that may interest you. 

9. How long will I keep your information?

I will hold your personal information in my database for as long as is
necessary for the relevant activity, or as long as is set out in any relevant
contract I hold with you. I review my retention of personal information on a
monthly basis. 

10. Sharing your personal information

I do not share your personal information with any third-parties without your 
permission. 

11. The rights of the Data Subject

The GDPR provides the following rights for individuals: 
  
  • The right to be informed 
  • The right of access 
  • The right to rectification 
  • The right to erasure 
  • The right to restrict processing 
  • The right to data portability 
  • The right to object 
  The right to be informed about my collection and usage of your data 

This is covered in this privacy policy. 

• The right of access (right to request the data I hold) 

The General Data Protection Regulation (GDPR) grants you the right to a
copy of any data concerning you that has been processed. I will respond in a
timely manner within the one-month time frame laid down by the GDPR
from the point of receiving the request. The request is free of charge 

• The right to rectification 

You are entitled to have personal data rectified if it is inaccurate or
 incomplete. I will respond to requests for rectification within one-month of
receipt of the request. 

The accuracy of your information is crucial for me to provide my services. If
you change email address, or any of the other information I hold is
inaccurate or out of date, please contact me.

• The right to erasure (also known as the right to be forgotten)

You have a right to have your personal data erased and to prevent processing
in specific circumstances: 

  • Where the personal data is no longer necessary in relation to the purpose
  for which it was originally collected/processed. 
  • Should you withdraw your consent to processing.
  • Should you object to the processing and there is no overriding legitimate
  interest for us continuing the processing. 
  • Your personal data was unlawfully processed (i.e. otherwise in breach of 
  the GDPR). 
  • Your personal data has to be erased in order to comply with a legal
  obligation. 
  • The right to restrict (i.e. prevent) further processing of your data

• The right to data portability

This right allows you to move, copy or transfer personal data easily from one
IT environment to another in a safe and secure way, without hindering
usability. 

• The right to object 

You have the right to object to: 
  • processing based on legitimate interests or the performance of a task in
  the public interest/exercise of official authority (including profiling); and
  • direct marketing (including profiling);

Please note that most of the personal information I collect from you is
crucial for the performance of a task or service. Should you object the
processing of your data, I may not be able to provide the service you have
required. 

12. Invoking your rights

If you would like to invoke any of the abovementioned rights or if you have
any queries or concerns regarding this policy, please contact me at
info@thetranslationbooth.co.uk 

13. Review of the Policy

This Policy is under regular review. This Policy was last updated in
September 2018.

Carrie was recommended to me by a colleague.

I was very impressed with the quick turnaround, friendly service and the hand delivery of the translations.

I would recommend Carrie to any other professional services company.

Amy Zoltie, Pagan Osborne Solicitors

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